Disclaimer
Hours in government offices are ever-changing. Please confirm them before your visit! Also, make sure to check that offices are open the day you plan to go; there are vacation days and holidays throughout the year.
Arnona — Residential Property Tax
Jerusalem
www.jerusalem.muni.il
Kikar Safra 1, 1st floor, Kikar HaIriya
Office hours:
Sun, Mon, Wed and Thurs: 8:00 am-1:00 pm
Tuesday: 3:00 pm-6:00 pm
Scheduling appointments:
Schedule an appointment at the Arnona office at tor.jerusalem.muni.il using your mispar zehut or passport number, or call *3552.
Operator: 02-629-6333 (answering service in Hebrew)
Sun-Thurs 8:00 am-3:30 pm and 4:00 pm-6:00 pm
Automated telephone service: 02-629-6000 (operates 24 hours a day, except on Shabbos and holidays)
Email: pniyot@jerusalem.muni.il
Email for reduction division: discounts@jerusalem.muni.il
Fax for reduction division: 02-629-6398
Payment by phone: 02-629-6000 (automated system) or 02-629-6333 ext. 1 (live representative) – both available in Hebrew and Arabic only
Bituach Leumi — National Insurance
General Information Line: *6050
Phone Hours: Sun–Thurs 8:00 am–3:00 pm
A PIN number (kod ishi) is necessary for all personal telephone requests. If you do not have one, you can request (in person or at the Bituach Leumi website) that one be mailed to you.
Jerusalem: Main Office
Address: Shimon ben Shetach 4 (off Rechov Yaffo)
Telephone: 02-675-5555
Hours: Sun, Tues, Thurs 8:30 am–1:00 pm
Fax: Depending on two digits before final digit of your mispar zehut. Visit the branch’s webpage for this information. We strongly recommend submitting documents either in person or via Internet upload.
Beitar (subdivision of Jerusalem)
Address: Shalom Shabazi 14, Industrial Zone
Fax: 02-649-7244
Hours: Mon and Wed 8:00 am–1:00 pm
Beit Shemesh (subdivision of Ramla)
Address: HaNasi 3
Hours: Sun, Tues, Thurs 8:00 am–12:30 pm; Sun 3:00 pm–5:00 pm for specific instances
Bnei Brak
Address: Aranovich 12
Telephone: 03-615-2999
Fax: 03-615-2976
General hours: Sun, Tues, Thurs 8:30 am–1:00 pm
Work injury, health insurance for the unemployed, and d’mei leidah (maternity allowance): Mon and Wed 3:00 pm–5:00 pm
Ramat Gan
Address: 15 Chashmonaim
General hours: Sun, Tues, Thurs 8:00 am–12:30 pm
Work injury, health insurance for the unemployed, and d’mei leidah (maternity allowance): Mon and Wed 3:00 pm–5:00 pm
Kiryat Sefer (Modiin Illit)
Address: Avnei Nezer 46, Merkaz Mischari
Fax: 08-979-1806
Hours: Sun and Thurs 8:30 am – 1:00 pm
Iriyah — Municipality
Each city has their own municipality, which deals with public education, maintenance, safety and property tax.
Jerusalem
Address: Kikar Safra 1
Telephone: 02-629-6666/7777
Moked HaIriya (emergency municipal number): 106 (add 20 for Yerushalayim)
Beitar
Address: Rabbi Akiva 38
Telephone: 02-588-8111
Payment hotline: 1-700-700-612
Provides limited Misrad Hapnim services, including changes of address, changes of personal status, birth certificates and death certificates. It does not issue passports, teudot zehut or visas.
Beit Shemesh
Address: Yitzchak Rabin 6
Telephone: 02-990-9999
Givat Zeev
Address: HaMacabiim 44
Telephone: 02-536-0100
Provides limited Misrad Hapnim services, including changes of address, changes of personal status, birth certificates and death certificates. It does not issue passports, teudot zehut or visas. Call 02-536-0207.
Kiryat Sefer
Address: Shaar Hamelech 4
Telephone: 08-914-1200
Kiryat Ye’arim (Telzstone)
Address: HaGra 25
Telephone: 02-533-2735
Lishkat Hataasukah — Employment Bureau
Jerusalem
www.taasuka.gov.il
Address: Yaffo 21
Hours: Sun-Thurs 8:30 am-1:00 pm
Telephone: 077-271-8800 or *9687
(press 4 for English)
Phone hours: Sun–Thurs 8:00 am–4:00 pm
Mas Hachnasah — Income Tax Authority
This office deals with income tax: tium mas, self-employed workers, tax returns and more.
Telephone: 02-565-6400 • *4954
PIN code required to discuss personal matters by phone.
Jerusalem
Kanfei Nesharim 66
Telephone: 02-654-5111
Hours: Sun, Mon, Wed, Thurs 8:30 am–1:00 pm; Mon and Wed 3:00 pm–6:00 pm
Yaffo 236 (Migdal Daniel)
Telephone: 02-501-9222
Hours: Sun, Mon, Wed, Thurs 8:30 am–1:00 pm; Mon and Wed 3:00 pm–6:00 pm
Misrad Hachutz — Foreign Affairs
Jerusalem
www.mfa.gov.il
Address: Sderot Yitzchak Rabin 9, Kiryat Hale’um, Jerusalem
Hours: Sun, Mon, Wed, Thurs 8:30 am-12:30 pm; Sun 2:00 pm-4:00 pm
Closed on Tuesdays, Erev Chag and Chol Hamoed Pesach
Telephone: 02-530-3358, 02-530-3301 – operates Mon-Thurs 2:00 pm-4:00 pm
Misrad HaKlitah — Ministry of Absorption
Jerusalem
Address: 4 Mevo Ha’Matmid
1-599-500-923
Fax: 072-322-9697
Information hotline (for residents outside Jerusalem area): 03-973-3333 or *2994;
operates Sun-Thurs 8:30 am-4:00 pm
Hours: Sun, Mon, Wed, Thur 8:30 am-1:30 pm; Mon and Wed 3:00 pm-6:30 pm
Urgent cases with no appointment: Tuesday 8:30 am-1:00 pm
Full listing of branches countrywide available online.
Appointments required.
Misrad Hapnim — Ministry of Interior
This office deals with legal status matters, like passports, teudot zehut, birth certificates, and visas.
Phone: *3450 (02-629-0222) • www.piba.gov.il
Full listing of branches countrywide available online.
Jerusalem Main Office
Address: Shlomtzion HaMalka 1 (off Rechov Yaffo)
Morning hours: Sun, Mon, Tuesday, Thurs: 8:00 am–12:00 pm (closed Wed. mornings)
Afternoon hours: Mon, Wed 2:30 pm–5:00 pm
Visa hours: Sun, Mon, Tue and Thur 8:00 am-12:00 pm, advance appointment required
To request an appointment, send an email to ashrot-jerusalem@piba.gov.il requesting a visa appointment. Include the names and passport numbers of all applicants. Supply a phone number and specify if you need an adult or child renewal, first time visa for adult or child, the amount of visas necessary, etc. A Misrad HaPnim representative should contact you within three business days to schedule your appointment.
The visa department is closed in the afternoon, but you can obtain a birth certificate, Israeli passport, a daf knisot v’yetziyot and other services unrelated to visas then.
Har Choma, Jerusalem
Address: Eliyahu Koren 25
Morning hours: Sun, Mon, Tue, Thurs: 8:00 am-12:00 pm
Afternoon hours: Mon, Wed 2:30 pm-5:00 pm
No visa department; may re-open sometime in the future
Beit Shemesh
Address: Aba Naamat 1
Morning hours: Sun, Mon, Tue, Thurs: 8:00 am–12:00 pm
Afternoon hours: Mon, Wed 2:30 pm–5:00 pm
Visa hours: Sun, Mon, Tues and Thurs: 8:00 am-9:00 am, no appointments required
Bnei Brak
Address: Jabotinsky 168, Migdalei Shekel, floor 6
Fax: 02-646-9584
Morning hours: Sun, Mon, Tues, Thurs: 8:00 am–12:00 pm
Afternoon hours: Mon, Wed 2:30 pm–5:00 pm
Visa department: appointments required. Closed in the afternoon. Use the Misrad Hapnim appointment page or *3450 information line (extension 1-3-3).
Services residents of Bnei Brak only.
Kiryat Sefer – Modiin Illit
Address: Shaarei Teshuva 3
Hours: Sun, Mon, Tues, Thur 8:00 am-12:00 pm; Afternoon hours: Mon, Wed 2:30 pm–5:00 pm
Visas: issued only when the menahelet (manager) is in.
Maaleh Adumim
Address: Derech Kedem 5
Fax: 02-535-4137
Hours: Sun, Mon, Tues, Thur 8:00 am–12:00 pm; Afternoon hours: Mon, Wed 2:30 pm–5:00 pm
No visa department
Officially, this branch only serves residents of the areas surrounding Maaleh Adumim, including the Pisgat Zev and Neve Yaakov neighborhoods of Yerushalayim.
Mevaseret Zion
Address: Harel 1, Mevaseret Zion
Kinyon Harel, ground floor
Hours: Sun, Mon, Tues, Thur 8:00 am-12:00 pm, Afternoon hours: Mon, Wed 2:30 pm–5:00 pm
Email: Mirsham-Mevaseret-Zion@piba.gov.il
Misrad Harishui — Licensing Office
This is the branch of Israel’s Transportation Office that deals with licensing for drivers and vehicles.
Central hotline: *5678 • rishuy.mot.gov.il
Advance appointment required via myvisit.com
Jerusalem Central
Address: Binyan Klal, Yaffo 97
Hours: Sun-Thur 8:00 am-1:00 pm; Sun 3:30 pm-6:00 pm
Applications for new or converted licenses not processed after 5:00 pm
Talpiot, Jerusalem
Address: HaUman 10, Binyan Kaduri
Hours: Sun-Thur 8:00 am-1:00 pm and Tue 3:30 pm-6:00 pm
License conversion: Tue and Thur 8:00 am-12:00 pm
Jewish Agency — Sochnut HaYehudit
Address: 45 King George (main building)
1-800-228-055
Hours: Sunday—Thursday 9:00 am–4:00 pm; Friday closed