U.S. Passport Renewal

Children Under Age 16

Step 1: Schedule an Appointment 

The US Embassy requires you to open an account on their online portal in order to access their services, such as booking appointments

Click here to access the US Citizen Service Portal.

If you do not yet have an account, register and create a new profile, here.

Once one already has an account, log in to schedule an appointment. The correct service to select is “DS11 – interview required”. 

Choose Israel from the drop down list (page 2 of list) and enter any additional required details.

Select the option of booking an appointment. Enter the applicant’s details if required.

Choose the appointment location (Jerusalem or Tel Aviv) and service (DS11 – interview required).

Click on “select date”, choose a date and time from the calendar and submit. You will receive email confirmation. If there are “no slots available”, try again later. 

For information on canceling or rescheduling appointments, click here.

Step 2: At The Appointment

Be sure to arrive on time; if one arrives more than 15 minutes late, they will be asked to reschedule.  Given security screening, waiting and processing times, prepare for the appointment to take approximately two hours.

Baby carriages are not permitted inside the Embassy or Consulate.

• In Jerusalem, there is an outdoor area to leave them.
• In Tel Aviv, they may not be left unattended outside.

Large backpacks, cell phones, and other electronics are also prohibited.

• In Jerusalem, phones must be handed to security and will be held until the appointment is complete.  Security will generally not store electronics other than phones.
• In Tel Aviv, items (including strollers) must be left in your car or a rented locker in a store across the street.

Who Should Come

Both parents – American or not – must be present, or provide notarized consent of the passport’s issuance along with the original photo ID used for the notarization.

The child must be present.

What to Bring

1. A printed copy of the appointment confirmation email
2. Child’s most recent U.S. passport, plus a copy
3. Child’s original birth certificate plus a copy (If the child was born in Israel, this refers to the original birth certificate issued by Misrad Hapnim)
4. Child’s original Consular Report of Birth Abroad (CRBA) plus a copy
5. Proof of ID for both parents, such as a passport, valid driver’s license, or teudat zehut, plus a copy of each 
6. Documentation of any name changes (e.g. a marriage certificate) if the child’s or parent’s name does not match the birth certificate
7. One updated photo of the child on a white background. When having the picture taken, specify that it is for an American passport. Photo must be 2×2 inches and the height of the head must be between 1-1 3/8 inch.  
8. Form DS-11, completed online only (handwritten forms are no longer accepted), printed and not signed
   • If the child does not have a Social Security number, enter zeros in that field and submit an original signed and dated statement that the child has not been issued a Social Security number.  
9. Israel Post is responsible for delivering documents on behalf of the U.S. Embassy. Click here to arrange and pay for a pre-paid postage label from the Doar. Print this out and bring to your appointment.
10. Receipt of payment of passport fee of $135

Click here to pay the passport fee online.

The passport will be delivered to your home address.

For delivery and tracking, click here.

First Passport Over Age 16

Step 1: Schedule an Appointment 

Click here to access the US Citizen Service Portal.

If you do not yet have an account, register and create a new profile here.

Once an account is set up, log in and schedule an appointment. The correct service needed is “DS11 – interview required“. 

Choose Israel from the drop down list (page 2 of list) and enter any additional required details.

Select the option of booking an appointment. Enter the applicant’s details if required.

Choose the appointment location (Jerusalem or Tel Aviv) and service (DS11 – interview required).

Click “Select Date”, choose a date and time from the calendar and submit. An email confirmation will be sent to the email provided.

Click here for instructions on canceling or rescheduling appointments. 

Step 2: At The Appointment

Be sure to arrive on time; arrivals more than 15 minutes late will be asked to reschedule. Given security screening, waiting and processing times, prepare for the appointment to take approximately two hours.

Baby carriages are not permitted inside the Embassy or Consulate.

• In Jerusalem, there is an outdoor area to leave them.
• In Tel Aviv, they may not be left unattended outside.

Large backpacks, cell phones, and other electronics are also prohibited.

• In Jerusalem, phones must be handed to security and will be held until the appointment is complete.  Security will generally not store electronics other than phones.
• In Tel Aviv, items (including strollers) must be left in your car or a rented locker in a store across the street.

Who Should Come

The applicant must attend.

For applicants aged 16–18: One parent must accompany them or send along written consent and a copy of the parent’s photo ID.

For applicants aged 18+:  Parents will not be allowed in.

What to Bring

1. Printed copy of the appointment confirmation email
2. Applicant’s most recent U.S. passport, + 1 copy

If never issued a passport or the passport expired more than 3 years ago, also bring:

• Proof of U.S citizenship – Consular Report of Birth Abroad, U.S. birth certificate, Certificate of Naturalization, Certificate of Citizenship or expired US passport when relevant. 
• Proof of identity – Valid foreign passport, driver’s license or teudat zehut 

3. Form DS-11, completed online only (handwritten forms are no longer accepted), printed and not signed

4. One recent passport photo on a white background. When having the picture taken, specify that it is for an American passport. Photo must be 2×2 inches and the height of the head must be between 1-1 3/8 inch.  

5. Israel Post is responsible for delivering documents on behalf of the U.S. Embassy. Click here to arrange and pay for a pre-paid postage label from the Doar. Print this out and bring to your appointment.
6. Receipt of payment for passport fee of $165  

Click here to pay the passport fee online.

The passport will be delivered by Israel Post to your home address.

Click here for delivery and tracking information.

Adult Passport Renewal

If one’s current passport was issued when s/he was over 16 years old and within the last 15 years, it must be renewed by mail or via the drop box (located outside the Jerusalem Embassy). 

If one does not meet these requirements, follow the steps above for a “first passport over age 16”. 

An appointment is required to submit passport renewals via the drop box in Jerusalem only. Please see here for details on booking an appointment. When booking, select: “DS-82 or DS-5504 Passport Application”.

Prepare the following documents in one envelope:

1. Completed form DS-82, completed online only, printed and signed (handwritten forms are no longer accepted)

2. Current U.S. passport + photocopy (do not shrink or enlarge)

3. One current U.S. passport photo

4. If there has been a name change, include documented proof (i.e., an original marriage license or three other legal proofs of name change (e.g., school records, property deeds, driver’s license, teudat zehut, medical card, insurance records).
5. Israel Post is responsible for delivering documents on behalf of the U.S. Embassy. Click here to arrange and pay for a pre-paid postage label from the Doar. This should be printed and submitted along with your other documents.
6. Receipt of payment for passport renewal of $130 – the U.S embassy only accepts online payments for adult U.S. passport book renewal applications. Pay online via pay.gov. Print and include the payment confirmation page with your renewal application. Keep a copy for your records.
7. When using the drop box, bring along printed confirmation of your appointment.

 There are 2 options for submitting the application:

1. By Mail – Place all items in an envelope addressed to either the Jerusalem Embassy or Tel Aviv Branch Office. Bring it to any Doar Yisroel/Israel location. Ask to send it to the U.S Embassy (specify Jerusalem or Tel Aviv) via overnight registered mail (Doar Shlichim). Save your tracking number. 
2. Via Drop Box
   • Jerusalem – An appointment is required (choose DS82/DS5504). Located at the entrance to the Jerusalem Embassy, 14 David Flusser. Open Monday–Thursday 8:00–12:30, Friday 8:00–12:00
   • Tel Aviv – no appointment required.

The new and old, invalidated passport will be returned via Israel Post.

Click here for more information on delivery and tracking. 

Mailing Addresses

• American Citizen Services, U.S. Embassy Jerusalem, P.O. Box 290, Jerusalem 9100201
• American Citizen Services – Passports, U.S. Embassy Branch Office Tel Aviv, 71 Hayarkon Street, Tel Aviv 6343229