He’s holding a referral in his hand, but he can’t read it – much less actually do something about it.
Her child desperately needs an expensive medication, but her insurance has informed her that it is not covered on her plan.
Her elderly relative needs blood work done in a private lab, but she doesn’t know if those even exist.
He is sure that that quick procedure should not have cost so much, but he has no idea whether it can be disputed.
At Chaim V’Chessed, we deal with medical queries and crises of everyday to life-threatening proportions: expediting appointments, advocating for coverage from kupot cholim, untangling unfamiliar medical jargon, guiding patients through the how’s and why’s of Israel’s multi-tiered medical system. Our staff works as a liaison between patients, their healthcare providers and hospital staff. We offer guidance and real assistance, doing our utmost to ensure that patients receive the care and support they need.